Ron and his team from Bywhe did a superb job for me, I have been delighted by their integrity and expertise at every stage of the installation of my Smart 120 pellet stove. Ron was very patient and happy to answer my questions at all stages. Throughout the period of work in the house they were always respectful and considerate, working on very late when necessary to leave things as tidy and convenient as possible. For them the most important outcome is a really happy customer and they put in the time and effort to ensure that. In my case their journey to the site was a very long one but there was no hesitation about sorting our small details after completion. I couldn’t be more pleased, so many thanks Bywhe!
Angela Seal, Kingsbridge
We have had our stove for nearly six months now and we are so pleased we made the investment. We had the red one and it looks beautiful. It took about five days to install and the Bywhe team were a pleasure to have around the house. For the first time our house is warm and dry and drying clothes has never been so easy! I try and cook as much as I can on it and as long as you allow enough time and don’t keep checking it cooks well. It took me a little while after having Rayburns to come to terms with it being noisier and having the fan but once you understand that it is fundamentally a boiler, you get used to it very quickly. It’s lovely to be able to see the flame through the glass window. It’s really easy to fill and to clean out and you really only have to clean it once a week! We have had our first RHI payment, it seemed too good to be true until we actually received the payment. All in all we are really pleased with it, it looks fantastic and performs really well.
Really pleased with the work Bywhe have done around our house including a wood pellet stove installation. The whole team are lovely and a pleasure to have working in your home. They are very busy though so make sure you book them in quickly!